Returns & Exchanges

At Chinyere, we strive to ensure your complete satisfaction with our ethnic and contemporary fashion collections. If you are not entirely happy with your purchase, we offer a seamless 14-day return and exchange policy for all unworn garments with original tags attached.

Return Process

• 1.
  Initiate Your Request

  Log into your account or use our guest portal to select the items you wish to return and provide a reason for the exchange or refund.

• 2.
  Secure Packaging

  Place the items in their original packaging, ensuring all hangtags, labels, and invoice documents are included to avoid processing delays.

• 3.
  Ship the Parcel

  Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized courier location.

• 4.
  Quality Inspection & Refund

  Once our warehouse team verifies the condition of the returned items, your refund or exchange will be processed within 5-7 business days.